About Claims Direct Access

Your Trusted Partner

Our clients find us to be a trusted partner that involves them in all aspects of
the claims resolution process.

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CDA’s objective is to offer satisfactory resolution to claims, but more importantly to work for you as a trusted partner to manage claims and provide solutions.


Since 1994, our management and in-house legal team have resolved over 70,000 claims in all 50 states, U.S. Virgin Islands, British Virgin Islands, Guam, and Puerto Rico. These results are achieved by demonstrating a thorough knowledge of coverages, policy provisions, and exclusions.


Each case is handled with the utmost care and professionalism. We will provide a straightforward assessment to reach a fair recommendation and resolution, regardless of the claim, circumstance, or degree of difficulty.