About CDA – Your Trusted Partner

At Claims Direct Access (CDA), we’re more than just a licensed third-party claims administrator (TPA) — we’re your trusted partner in claims management. With a proven track record of handling claims for esteemed organizations such as Starr Surplus Lines, Starr Indemnity, Certain Underwriters at Lloyd’s, London, Southwind RRG, and more, CDA stands out for our deep expertise and commitment to excellence.

But what sets us apart? At our core, CDA serves as the “in-house” and authorized claims-handling agent for Prime Insurance Company (PIC) and Prime Property and Casualty Insurance (PPCI). This unique position allows us to handle claims the way insurance companies want them handled — efficiently, strategically, and with the highest standards of care.

Our experienced team of seasoned attorneys and claims professionals excels in managing every aspect of a claim, from coverage analysis and liability determination to damage evaluations and litigation management. As part of the insurance ecosystem, we bring unparalleled insight, precision, and dedication to our work, ensuring claims are handled with the expertise and attention they deserve.

With Claims Direct Access, you’re not just working with a TPA — you’re partnering with a team that’s redefining the standard for claims handling. Let us show you the CDA difference.

Objective

CDA’s objective is to offer satisfactory resolution to claims, but more importantly to work for you as a trusted partner to manage claims and provide solutions.

History

Since 1994, our management and in-house legal team have resolved over 70,000 claims in all 50 states, U.S. Virgin Islands, British Virgin Islands, Guam, and Puerto Rico. These results are achieved by demonstrating a thorough knowledge of coverages, policy provisions, and exclusions.

Commitment

Each case is handled with the utmost care and professionalism. We will provide a straightforward assessment to reach a fair recommendation and resolution, regardless of the claim, circumstance, or degree of difficulty.